Seamless Onboarding with T100 for Payment Firms
For payment‑service providers and currency‑exchange companies, onboarding is often the first and most painful touchpoint with a new customer. Lengthy forms, document requests and manual verification delay revenue and frustrate clients. Worse, inconsistent processes can expose firms to compliance breaches and fines.
Enter the T100 Customer Portal. Instead of emailing PDFs back and forth, customers log into a secure, two‑factor authenticated portal and complete fully customisable forms . Required documents can be uploaded directly, and electronic signatures capture consent without printing or scanning. The portal supports multi‑currency and multi‑language environments to serve customers worldwide.
Transparency for clients and staff.
Both parties can track progress through a secure dashboard showing outstanding tasks, approval stages and who is responsible. Reminders ensure nothing slips through the cracks, and all actions are logged for audit purposes.
Real‑time integration for faster decisions.
As soon as a prospective client submits a form, the data flows into T100 Core, triggering automated KYC/AML checks and risk scoring. If a client’s jurisdiction or beneficial owner triggers a red flag, compliance teams receive an immediate alert to review . There’s no need to manually re‑key information, which reduces errors and accelerates approval.
Designed for security.
Designed for security. Each client operates on a dedicated server, and data is encrypted at rest and in transit. Access to the portal is protected by strong passwords and SMS‑based PINs, and sessions expire automatically. Patches and vulnerability scans are performed regularly.
“Potentially add a quote here from a client on how they use the customer portal and how it really works for them compared to other solutions.”
– Most likely confidential, Payment Services UK based Firm
Highlighted Title
Adding a highlighted feature of how this would benefit ease of business for currency firms, or a real time example of how one client uses it.
The Outcome
Payment firms can onboard new clients in minutes, not days, while maintaining full compliance with regulations such as PSD2 and FATF. With the T100 Customer Portal, you deliver a superior customer experience and reduce operational cost.